All shipping windows are listed on cart pages, checkout pages, confirmation pages, and followup email confirmation pages (please note that your email address must be input in order to receive email communication). We are currently running on time and orders will ship within the listed shipping window. If it is beyond your listed window and you still have not received communication regarding your shipment, please contact us right away so that we can resolve this for you.

Absolutely! If you can dream it up then we can build it for you. Price for a custom order changes based on complexity of the build. Contact us any time with your custom ideas.

Yes! If you choose the "AFFIRM" option at checkout, you will be able to pay for any reader over a 2, 3, or 4 month span. And the best part? It is 0% interest. Just choose your term and you're good to go!

Yes! These are real working Wait Time Signs that sync to the parks and display the actual wait times of your favorite rides in real time.

The rides included on your sign will correspond to the park design that you choose. For example, the Silver Globe sign will include all EPCOT rides.

Upon enrolling in your subscription (once you receive the device) you will have the option to add more parks to your sign (additional fees apply. See product descriptions for fees and details).

Yes! Currently a Digital Clock (12 Hr and 24 Hr), a Vacation Countdown Display, and Character Meet and Greet Wait Times are also included. We have also recently added the automatic scroll feature to all signs. Please note that additional features will also be added over time to our Magical Add-On Store.

Consider the Magical Add-On Store to be the "App Store" for your Wait Time Sign. Over time, new features will be released into the store which can be added to your sign making it even more magical!

One of the biggest hurdles we had to solve is to make sure that the Wait Signs don't become quickly outdated as the parks evolve and new rides open and close. We created a system that will automatically update your sign with new rides as they open in the parks. For example, when Tiana's Bayou Adventure opens in 2024, you will wake up the next morning with the ride already loaded into your sign!

Subscription enrollment occurs once you receive your sign. Instructions for enrolling in our $4.99/mo subscription program are included in the box with your Wait Time Sign.

Your subscription provides access to our servers which transmit 24/7 real time park data to your Wait Time Sign. It also ensures that as the parks change and evolve, your device will automatically stay up to date as new rides, attractions, and events are released therefore ensuring that your device never becomes outdated.

No. A subscription is needed for any and all features to work on the Wait Sign.

An ACTIVE subscription is required for any and all features of your Wait Time Sign to work.

Our Wait Time Signs make wonderful gifts! We offer a gift subscription option which allows you to send both the sign and your choice of a pre-paid 6 month or 12 month subscription gift card to your lucky recipient.

Yes! A 2.4GHz Wi-Fi connection is required for the Wait Time Sign to operate.

This is very easy to setup and only takes about 2 minutes. The only requirement is that you have a Wi-Fi connection and a device (smart phone, tablet, computer, laptop) to make the connection. We have a detailed instruction manual and online video tutorials to make sure the setup process is extremely easy.

All updates occur automatically and require no additional work on your end.